Open Chat with us in the Console or the Help Center and choose the appropriate request type when starting a new conversation. Enter your name, email, and details in the form inside the chat. You can also email [email protected] if chat is unavailable.
Describe the action, expected result, actual result, and approximate time. Add the relevant resource or purchase reference. The Help Center form requires your support code, copied from the Console and entered manually. In the Console chat it remains optional. It is never sent automatically. Review attachments and remove credentials and unrelated customer information before sending.