The Console manages calling settings and shows available call information; it does not place or answer calls. Your application or supported SDK handles the call itself. The number still needs eligible calling access and its calling setting enabled.
If an application call fails, collect the call reference, time, and safe error rather than repeatedly toggling settings. Check the intended number's eligibility and connection. A missing quality measurement means it was not reported, not that its value was zero. Share redacted diagnostic details with support, never audio or participant information unless necessary and reviewed.